The debtor has stopped responding
A borrower or counterparty has stopped responding: the phone is unreachable, letters go unanswered, they are not at the known address. The debt is confirmed by documents, but it is unclear whether pursuing recovery makes sense or is possible.
01
Indicators requiring investigation
- sudden cessation of contact after the due date
- change of phone numbers and closure of public profiles
- the debtor does not reside at the known address
- property was retitled shortly before the silence began
02
What is usually unknown
- where the debtor is actually located
- whether assets and income remain
- whether bankruptcy proceedings have been initiated
- whether there are other creditors with the same claim
03
What may be established
- current country and indicators of business activity
- companies, real estate and vehicles in accessible registers
- court and enforcement proceedings
- retitling of property and its chronology
- assessment of the prospects for recovery
04
Which methods are permitted
- property and corporate registers
- court and enforcement databases
- open sources and digital traces
- creditor materials provided lawfully
05
What limitations apply
- the search is conducted on a confirmed lawful basis
- exact personal data is provided to the extent permissible
- locating the debtor and assets is not guaranteed
06
Process at a glance
- You describe the debt and the documents confirming the claim.
- BLACKFILE verifies the legal basis.
- Locating the debtor and identifying assets.
- Material for the decision: to pursue recovery, to negotiate, or to record the loss.
07
Relevant services
08
Frequently asked questions
What if the debt is confirmed only by a promissory note?
A promissory note may be a sufficient basis: admissibility is assessed before work begins.
Do you make contact with the debtor?
No. Contact with the debtor is a decision for the creditor and its lawyers, not for the analytical team.
Does this reflect your situation?
Describe it in your own words, without documents or personal data. BLACKFILE will assess whether the matter is acceptable and propose an approach.